UK FCA Current Account Comparison


On Jan. 9, FCA issued performance scorecard for personal accounts.


  • UK Regulators Network (UKRN) has worked with FCA, Ofgem, Ofcom, Ofwat and Consumer Council for Water to produce performance scorecards for regulated sectors.
  • FCA scorecard highlights service-related information on personal current accounts.
  • These comparison metrics include: performance levels; ease of use; service reliability.
  • Should help customers choose providers and get the most from their current accounts.
  • Also aims to encourage firms in delivering better service to their customers.

Regulators UK FCA; UK OFGEM
Entity Types Bank; CNSM
Reference PR 1/9/2020
Functions Compliance; Financial; Legal; Operations; Product
Countries United Kingdom
Products Banking; Deposits
Regions EMEA
Rule Type Guidance
Rule Date 1/9/2020
Effective Date 1/9/2020
Rule Id 70081
Linked to N/A
Reg. Last Update 1/9/2020
Report Section UK

Last substantive update on 01/10/2020