EBA National Lists of Credit Servicers


On Jul. 26, EBA consults on creating registers of credit servicers.


  • EBA launched public consultation on draft guidelines on the establishment and maintenance of national lists or registers of credit servicers.
  • Draft Guidelines
  • Issued under Dir 2021/2167 (Credit servicers directive), which mandates EBA to develop guidelines for competent authorities on establishing/maintaining lists.
  • National lists of all credit servicers authorized to provide services within each territory.
  • Specifies the types of information that the national lists or registers have to include, with a view to enhance the transparency for credit purchasers and borrowers.
  • More specifically, sets out and harmonizes the content of the lists or registers, how they should be made accessible, and the deadlines for updating the lists or registers.
  • Ensures lists or registers are accessible 24/7 on competent authority's website, do not require registration as a precondition for access, and are free of charge to access.
  • In addition, the guideline facilitates the ability of borrowers to access information on complaint handling procedures offered by competent authorities.
  • Consultation End
  • A public hearing on revised guidelines will take place on Oct. 3, 2023; registration for attending hearing due by Sep. 29, 2023; comments due on or before Oct. 26, 2023.
  • Mar. 2024 Final Guidelines
  • On Mar. 5, 2024, EU EBA issued final guidelines on national lists or registers of credit servicers, addressed to competent authorities managing the lists or registers.
  • Specify content of lists/registers, how they should be made accessible, deadlines for updating them, should facilitate access to complaint-handling procedures information.
  • Following feedback, EBA further clarified various guidelines provisions, and introduced additional requirements for lists/registers to be available via download and in English.
  • Guidelines will be translated into official EU languages and published on EBA website.
  • Competent authorities will have to report whether they comply within 2 months of publication of translations, guidelines to apply from 6 months after that publication.
  • Guidelines on national lists or registers of credit servicers apply from Dec. 30, 2024.
  • Jun. 2024 Translations
  • On Jun. 28, 2024, EU EBA issued its official translations of credit servicer guidelines.
  • The deadline for competent authorities to report whether they comply with the guidelines is two months after publication of the translations, i.e. Aug. 28, 2024.
  • Sep. 2024 Compliance Table
  • On Sep. 4, 2024, EU EBA issued compliance table for guidelines on establishment and maintenance of national lists or registers of credit servicers under Dir 2021/2167.
  • Document dated Sep. 4, 2024, was received on Sep. 10, 2024 due to a fixed feed.
  • In Sep. 2024, FINFSA said it will not comply with the EBA guidelines, see #225644.

Regulators EU EBA
Entity Types Bank; MG Orig; Servicer
Reference GCT, 9/4/2024; Trsl, 6/28/2024; EBA/GL/2024/02, PR, 3/5/2024; PR, CP EBA/CP/2023/17, 7/26/2023; Citation: Dir 2021/2167;
Functions Complaints; Compliance; Financial; Legal; Operations; Registration/Licensing; Reporting
Countries European Union
Category
State
Products Banking; Loan; Mortgage
Regions EMEA
Rule Type Final
Rule Date 7/26/2023
Effective Date 12/30/2024
Rule Id 180434
Linked to N/A
Reg. Last Update 9/4/2024
Report Section EU

Last substantive update on 09/11/2024