AST GVT Business Ombudsman Review


On Nov. 13, AST GVT appointed a statutory reviewer for the ASBFEO.


  • AST GVT announced the appointment of Judy O'Connell to conduct the statutory review of the Australian Small Business and Family Enterprise Ombudsman (ASBFEO).
  • Follows Aug. 2021 AST GVT issued ASBFEO independent review final report, #114594.
  • Background and Implementation
  • Required under the Australian small business and family enterprise ombudsman act 2015, which mandates assessment of ASBFEO's assistance function every 4 years.
  • This marks third statutory review following previous reviews in 2017 and 2021.
  • The terms of reference of the review covers types and effectiveness of assistance, need for amendments to improve assistance delivery, ASBFEO's dispute resolution function, effectiveness and efficiency of current functions, and service alignment.
  • In addition to review of role in franchising sector considering 2023 Franchising code of conduct review findings (#182151), evaluation of office branding and nomenclature.
  • Independent reviewer to report findings and recommendations to government in 2025.
  • Effectiveness
  • Stakeholders invited to provide feedback; review findings expected in 2025.
  • In Nov. 2024, AST GVT issued consultation paper on reviewing ASBFEO, see #234441.

Regulators AST GVT
Entity Types Auditor; Corp
Reference PR, 11/13/2024
Functions Compliance; Exams; Legal; Operations
Countries Australia
Category
State
Products Corporate
Regions AP
Rule Type Final
Rule Date 11/13/2024
Effective Date 1/1/2025
Rule Id 233090
Linked to Rule :234441
Reg. Last Update 11/13/2024
Report Section International

Last substantive update on 11/17/2024