SWE PTS Telephone Fraud Prevention


On Sep. 17, SWE PTS issued new rules to prevent telephone fraud.


  • SWE TPS issued new rules that should prevent telephone fraud.
  • Document dated Sep. 17, received from SWE PTS Oct. 11, summarized on Oct. 15.
  • Overview
  • New rules to reduce problems with telephone fraud, one requirement is that telecom operators must stop calls from abroad with Swedish numbers.
  • Rules aim to prevent scam calls from abroad that appear to come from SWE sender.
  • By stopping these calls, telecom operators can prevent large part of fraud attempts.
  • Telephone scams are a serious social problem, SWE PTS expects the rules to have a big impact and lead to even more scam calls being blocked.
  • The new rules replace guidance for operators that PTS published in 2023; operators today stop large proportion of scam calls from fixed numbers with guidance support.
  • The rules mean operators must stop calls from abroad to Sweden that appear to come from Swedish landline numbers; must stop calls from abroad that appear to come from Swedish mobile numbers after they checked the mobile number is not used abroad.
  • Operators must in some cases block caller identification instead of stopping the call.
  • Effectiveness
  • The rules relating to numbers in fixed network come into force on Nov. 4, 2024 and the rules relating to mobile numbers come into force on Mar. 3, 2025.

Regulators SWE PTS
Entity Types Corp
Reference PR 9/17/2024
Functions Compliance; Fraud; Legal; Operations; Risk
Countries Sweden
Category
State
Products Corporate
Regions EMEA
Rule Type Final
Rule Date 9/17/2024
Effective Date 11/4/2024
Rule Id 229583
Linked to N/A
Reg. Last Update 9/17/2024
Report Section EU

Last substantive update on 10/15/2024