CIRO reported it revised the general membership disclosure, CIRO official brochure.
Revised brochure reflects new content relevant to all dealer members, CIRO branding.
CIRO Official Brochure
Currently, investment dealers must provide hard/electronic copy of C-IIROC official brochure to new retail clients at time of account opening, to new clients upon request.
Official brochure must be provided pursuant to C-IIROC membership disclosure policy.
Printed copies of the brochure are no longer required to be ordered through CIRO.
Instead, members may print via own printing service/provide clients electronic copies.
Effectiveness
Investment dealer members may begin providing revised brochure to clients any time.
Must transition to the CIRO Official Brochure by Dec. 31, 2024; no mandatory transition date mutual fund dealers will be required to provide brochure at this time.
Mar. 2024 CIRO Complaint Brochure
On Mar. 26, 2024, CIRO issuedBulletin 24-0127to report availability of new branded How to make a complaintbrochure; reminded must transition by Dec. 31, 2024.
Brochure issued to replace C-IIROC, C-MFDA Client complaint information form (CCIF).
