CRO FIU Consumer Credit Act

Updated on: Jul 24, 2026

Latest Event


  • Jul. 2026 Bill Adopted
  • On Jul. 21, 2026, CRO FIU announced, at a session held on Jul. 15, 2026, CRO PRL adopted the Consumer Credit Act, which after OG publication, enters in force on Nov. 20, 2026; with deferred application of provisions to certain entities/credit products.

On May 14, CRO FIU notified bill boosting consumer protection submitted to PRL.

  • CRO FIU announced Government submitted proposal for Consumer Credit Act to Parliament, which strengthens consumer protection mechanisms, by introducing stricter advertising rules and tightening creditworthiness assessments.
  • On same date, CRO PRL issued Bill PZE 300 Proposed Law on Consumer Loans, first reading.
  • Follows CRO FIU Mar. 2026 reported amendments, new rules presented, see #289493.
  • Follows EU CNCL Nov. 2023 published CCDII Dir 2023/2225, see #155421.
  • Overview
  • Regulations are being consolidated, consumer protections are being expanded, and stricter rules for advertising and competency assessments are being introduced.
  • Proposal unifies existing laws on consumer/residential consumer credit into single regulatory act, which simplifies application of regs/ensures greater legal certainty.
  • At the same time, CCDII Dir 2023/2225, is being transposed into national legislation.
  • Key innovations in consumer credit include expanding scope of application to new forms of credit, including interest-free loans, as well as strengthening consumer protection mechanisms, by introducing stricter advertising rules.
  • And more transparent pre-contractual info; tightening creditworthiness assessments.
  • There is also a right to be forgotten for former oncology patients when contracting insurance related to a consumer credit contract.
  • System of independent debt counseling for consumers with repayment difficulties set up; primarily be provided by Fina, possibility of non-profit organizations participating.
  • Single licensing and supervision system under CRO CB;s jurisdiction established, which eliminates current fragmentation of supervision, ensures uniform application of law.
  • New law will also apply to consumer loans provided by institutions/legal entities that are not banks, such as telecom operators that often sell mobile phones in installments.
  • With amendments to Accounting Act, a significant reduction in number of persons liable to report on sustainability, GVT sent final proposal for amendments to Accounting Act to parliamentary procedure, which transposes Dir 2026/470, see #292446.
  • According to new rules, obligation to report on sustainability limited exclusively to entrepreneurs with more than 1000 employees/net income of more than EUR 450mn.
  • Proposed solution achieves a triple benefit, i.e., timely relief from burden on entrepreneurs; avoidance of unnecessary administrative and financial burden; and legal certainty and proportionality of the application of regulations.
  • Per Capital Market Act, reporting deadline for past year is Apr. 30; per new Accounting Act, it is Jun. 30.
  • Bill PZE 300
  • Although Dir's transposition deadline has expired, process in Croatia required extensive and systemic amendments to existing legislation.
  • Proposal introduces stricter rules on advertising credit products, including mandatory clear warnings that borrowing entails financial costs; standardized info for comparison purposes.
  • Prohibits misleading practices such as pre-ticked consent boxes and unsolicited credit approvals.
  • Also requires permanent availability of general credit information, timely provision of personalized pre-contractual information; strengthens creditworthiness assessments.
  • Sensitive personal data such as health data not be used in credit scoring under GDPR.
  • Consumers granted right to human intervention in automated credit decisions, must receive explanations of such decisions; proposal also regulates interest rate caps, confirming Croatia’s existing system as one of the more advanced EU frameworks.
  • Additional provisions include early repayment rights; limitations on compensation for creditors; rules on tying and bundling practices; enhanced consumer rights in insurance products related to credit agreements.
  • Once adopted, proposal intended to enter into force on Nov. 20, 2026.
  • Jul. 2026 Bill Second Reading
  • On Jul. 2, 2026, CRO PRL announced PZE 300 final proposal of Consumer Loans Act entered its second reading stage; Legislative Committee unanimously (8 votes for) supported adoption of the proposal, submitted with amendments.
  • Jul. 2026 Bill Adopted
  • On Jul. 21, 2026, CRO FIU announced, at a session held on Jul. 15, 2026, CRO PRL adopted the Consumer Credit Act, which after OG publication, enters in force on Nov. 20, 2026; with deferred application of provisions to certain entities/credit products.
Regulators
CRO FIU; CRO PRL
Entity Types
Bank; CNSM; CU; MG Orig; MSB
Reference
PR, 7/21/2026; PR, Bill PZE 300, 7/2/2026; PR, Bill PZE 300, 5/14/2026; CCD2 Dir 2023/2225; Dir 2026/470
Functions
Advertising; Compliance; Financial; Legal; Operations; Product Administration; Product Design; Reporting; Risk; Sales Practices; Social; Suitability; Underwriting
Countries
Croatia
Category
State
N/A
Products
Banking; Cards; Loan; Mortgage
Rule Type
Final
Regions
EMEA
Rule Date
May 14, 2026
Effective Date
Nov 20, 2026
Rule ID
297955
Linked to
Reg. Last Update
Jul 21, 2026
Report Section
EU