VIE CB Online Banking Service Safety


On Jun. 14, VIE CB proposed circular on safe online banking services.


  • VIE CB proposed regulations on safety and security for the provision of online services in the banking industry; the draft regulation replaces circular 35/2016/TT-NHNN.
  • Aims to update legal regulations on ensuring security, information safety, electronic transactions and electronic authentication, in accordance with the current situation.
  • Background
  • Currently, many credit institutions and payment intermediaries have deployed online customer identification and verification solutions (eKYC) using biometric signs.
  • However, in Vietnam, there is no technical standard for regulating such content.
  • Provisions
  • Draft circular regulates services such as payment intermediary, credit information and banking activities including receiving deposits, granting credit and payment services.
  • Supplements regulations on forms of electronic authentication that are not electronic signatures, forms of customer confirmation and approval by electronic means.
  • Adds new regulations to enhance safety, security, and prevent information security incidents like those that have occurred recently, such as by deploying firewall solutions.
  • Provisions cover general principles on ensuring safety and security of IT systems, server systems, database management systems, mobile banking application software.
  • Authentication of electronic transactions and IT vulnerabilities, customer protection.
  • Consultation End
  • Comments to be sent to VIE CB Information Technology Department; no deadline set.
  • Oct. 2024 Circular on Finalized Regulations
  • On Oct. 31, 2024, VIE CB issued circular outlining finalized Regulations on safety and security for providing online servicesin the banking industry, re the proposal above.
  • Circular's terms of implementation include provisions with respect to entry into force.
  • Which state circular takes effect on Jan. 1, 2025, except for certain cases specified, where entry into force is Jul. 1, 2025, Jan. 1, 2026, or Jul. 1, 2026, respectively.
  • Implementation provisions state certain circulars cease to be effective Jan. 1, 2025.
  • Including Circular no. 35/2016/TT-NHNN of Dec. 29, 2016; Circular no. 35/2018/TT-NHNN of Dec. 24, 2018; and art 25 of Circular no. 09/2020/TT-NHNN of Oct. 21, 2020.
  • Document dated Oct. 31, 2024, received from VIE CB Nov. 19, summarized Nov. 22.

Regulators VIE CB
Entity Types Bank; MSB
Reference Cir No. 50/2024/TT-NHNN, 10/31/2024; CP, 6/14/2024;
Functions Compliance; Cyber; Financial; Legal; Operations; Privacy; Risk; Technology; Treasury
Countries Vietnam
Category
State
Products Banking; Deposits; Forex; Loan; Payments
Regions AP
Rule Type Final
Rule Date 6/14/2024
Effective Date 1/1/2025
Rule Id 215897
Linked to N/A
Reg. Last Update 10/31/2024
Report Section International

Last substantive update on 11/22/2024