MAC MA Bank Cards Security Measures


On Jun. 21, MAC MA reminded re enhanced measures implementation.


  • MAC MA urged banks to implement measures on further enhancement of bank card security and customer protection by Dec. 31, or be subject to further supervision.
  • Document dated Jun. 21, 2024, received from MAC MA Aug. 20, summarized Aug. 22.
  • Background
  • MAC MA issued measures to enhance bank card security on Dec. 28, 2023 and required financial institutions to implement the enhanced measures by Jun. 30, 2024.
  • However, some banks have not yet implemented measures due to limited resources.
  • MAC MA urged those banks to implement the enhanced measures by Dec. 31, 2024.
  • Enhanced Measures
  • When customers bind their bank cards to near field communication (NFC) mobile payment tool, additional verification methods are required besides one-time passcode.
  • When customers activate the card, banks shall disclose the credit limit to customers.
  • The activation of the default card-not-present transaction function on the bank card should only come after customer explicitly agrees to the credit limit and the function.
  • Allow customers to set available limits on card-not-present transactions if possible.
  • Provide multiple channels for customers to reduce credit limit, cancel or restart the cardless transaction function, immediately freeze or report loss of the bank card.
  • For double verification of transactions, verification methods such as biometric verification/mobile security codes, that can better resist fraud such as phishing or malware should be provided, instead of one-time SMS verification.
  • Improve the monitoring system to make better use of transaction-related information obtained from card organizations, such as information provided by 3DS 2.0 mechanism.
  • If a suspected fraudulent transaction is detected, besides the two-factor verification, the customer's confirmation should be obtained through one more verification method.
  • Effectiveness
  • Banks that have not done so are expected to implement measures by Dec. 31, 2024.

Regulators MAC MA
Entity Types Bank
Reference Cir Lt 5037/MC017-2023-DSB/AMCM, 6/21/2024; Cir Lt 2768/MC010-2024-DSB/AMCM, 12/28/2023
Functions Compliance; Cyber; Exams; Financial; Fraud; Operations; Risk; Technology
Countries Macao (SAR)
Category
State
Products Banking; Cards; Payments
Regions AP
Rule Type Final
Rule Date 6/21/2024
Effective Date 12/31/2024
Rule Id 223326
Linked to N/A
Reg. Last Update 6/21/2024
Report Section International

Last substantive update on 08/23/2024