IND RBI Digital Payments for Disabled


On Oct. 11, IND RBI issued directive on facilitating accessibility.


  • IND RBI issued directive on facilitating accessibility to digital payment systems for persons with disabilities to promote more access and greater payment participation.
  • This directive was issued under the Payment and settlement systems act 2007.
  • Background
  • Banks should make the necessary modifications, such that all their payment systems and devices, like point-of-sale machines, can be accessed and used by the disabled.
  • Accessibility standards and guidelines for banking sector issued by IND GVT (Feb. 2, 2024) must be adhered to by all payment system participants (PSPs), see #183995.
  • Reporting Requirements
  • IND RBI said PSPs shall submit to the IND RBI, within one month of the date of issue of this circular, details of their systems and devices that need to be modified.
  • In addition, along with a time bound plan of action for achieving the same.
  • The action plan may be sent to the Department of Payment and Settlement Systems, of IND RBI along with details of a relevant nodal officer who could be contacted.
  • Effectiveness
  • Prescribed details above must be sent to IND RBI within 1 month, i.e. Nov. 11, 2024.

Regulators IND RBI
Entity Types Bank; MSB
Reference Nt RBI/2024-25/83, CO.DPSS.POLC.No.S-708/02-12-004/2024-25, 10/11/2024
Functions Compliance; Financial; Legal; Operations; Reporting; Social; Technology
Countries India
Category
State
Products Banking; Payments
Regions AP
Rule Type Final
Rule Date 10/11/2024
Effective Date 11/11/2024
Rule Id 229499
Linked to Rule :183995
Reg. Last Update 10/11/2024
Report Section International

Last substantive update on 10/15/2024