On Jun. 24, PHI CB issued guidelines on registration of email accounts.
PHI CB issued Guidelines on the registration, replacement, and use of e-mail accounts intended for official communications with the Consumer Account Protection Office (CAPO) in relation to the conduct of inquiry into financial accounts.
Plus clarification on the submission of report on temporary holding of disputed funds.
Follows PHI CB May 2025 published the finalized amendments to IT regs, #241227.
Also follows PHI CB May 2025 issued rules on temporary holding of funds, #241750.
Highlights of Guidelines
All PHI CB-supervised institutions (BSIs) shall register the e-mail accounts that they will use to send and receive official communications, notices, and other documents in connection with CAPO's conduct of inquiry under circular 1214 (see #241227).
Specifies procedures for the registration of e-mail accounts and how to replace them.
All electronic transmissions from unregistered e-mail accounts will be rejected.
For submission of report on temporary holding of disputed funds, BSIs shall use their e-mail accounts that are registered with the Department of Supervisory Analytics.
PHI CB shall issue a separate memorandum on the reporting templates to be used.
Effectiveness
BSIs shall register their email accounts on or before Jul. 25, 2025.
