IND RBI Offline Retail Payment


On Aug. 6, IND RBI updated on offline retail payment pilot scheme.


  • The statement on developmental and regulatory policies issued Aug. 6, 2020, proposed RBI would allow a pilot scheme for small value payments in offline mode.
  • To encourage technological innovations that enable offline digital transactions, the bank shall permit a pilot scheme on this to be conducted for a limited period.
  • Background
  • RBI has prioritized security measures for digital payments such as the requirement of additional factor of authentication and online alerts for every transaction.
  • This has increased customer confidence leading to increased adoption of digital payments, but poor internet connectivity is a major impediment for digital payments.
  • Availability of options for offline payments, could boost adoption of digital payment.
  • Pilot Scheme
  • Under the scheme, authorized payment system operators can provide offline payment solutions using cards, wallets or mobile devices for remote or proximity payments.
  • The scheme would be subject to the conditions detailed in the annex.
  • Entities with innovative solutions shall tie-up with authorized payment operators.
  • Effectiveness
  • The pilot scheme shall be undertaken till Mar. 31, 2021 only, and IND RBI shall decide on formalizing such a system based on the experience gained under the pilot.
  • Jan. 2022 Framework Issued
  • On Jan. 3, 2022, IND RBI issued a framework for offline small value digital payments.
  • Framework incorporates feedback from pilot experiments Sep. 2020 to Jun. 2021.
  • Offline digital payment is a transaction not requiring internet/telecom connectivity.
  • Under this new framework, such payments can be carried out face-to-face (proximity mode) using any channel or instrument like cards, wallets, mobile devices, etc.
  • Such transactions would not require an additional factor of authentication (AFA).
  • As transactions are offline, customer will get alerts (SMS and/or e-mail) after time lag.
  • Limit of 200 rupees per transaction, overall 2,000 rupees limit for all transactions until account balance replenished; balance replenishment can only occur in an online mode.
  • Offline mode of payment can be enabled after obtaining specific customer consent.
  • Customers protected under provisions of IND RBI circulars limiting customer liability.
  • Customers also have recourse to the Reserve Bank integrated ombudsman scheme.
  • Offline transactions are expected to boost digital transactions in areas with poor or weak internet or telecom connectivity, particularly in semi-urban and rural areas.
  • The new framework is applicable with immediate effect.
  • Aug. 24, 2023 Upper Limit Raised
  • On Aug. 24, 2023, IND RBI raised the upper limit for offline payment transaction to INR 500, as per IND RBI Statement on development and regulatory policies, #181804.
  • The new transaction limit is effective immediately.
  • Aug. 31, 2023 IND NPC Value Limit
  • On Aug. 31, 2023, IND NPC said the per transaction value limit for UPI LITE has now been enhanced to INR500 but no change is made to max. balance in UPI LITE account.
  • The existing UPI pricing shall be applicable for the transaction amounts between INR 201–INR 500 for both peer-to-peer (P2P) and person-to-merchant (P2M) transactions.
  • Member banks, third party app providers (TPAPs), merchants, and other payment providers are requested to undertake requisite changes on their application systems.
  • The changes take effect immediately.
  • Sep. 2023 Transaction Limit
  • On Sep. 13, 2023, IND NPC reminded upper limit for offline payment is increased.
  • RuPay member banks certified for the national common mobility card (NCMC) are required to update their systems to accommodate offline payments up to INR 500.
  • Document dated Sep. 13, 2023, received from IND NPC Oct. 6, summarized Oct. 9.
  • Aug. 2024 IND NPC Auto Top-Up
  • On Aug. 27, 2024, IND NPC introduced auto top-up on UPI LITE, which automatically reloads UPI LITE balance when it falls below a user-set minimum, up to balance limit.
  • Since the balance resides in the user’s bank and can be refunded instantly upon UPI LITE deletion, pre-debit notification (PDN) is not required for auto top-up transactions.
  • Issuer banks must support auto top-up functionality, allow debits requested by PSP/app; UPI apps must offer interface for customers to use auto top-up on UPI LITE.
  • All mandates created must be executed successfully with necessary validation.
  • PSPs/apps should limit auto-replenishment transactions to 5 per day per account.
  • Issuer banks must communicate all mandate-related operations to customers.
  • All members live on UPI LITE must enable the auto top-up feature by Oct. 31, 2024.
  • Document dated Aug. 27, 2024, received from IND NPC Sep. 11, summarized Sep. 13.

Regulators IND NPC; IND RBI
Entity Types Bank; CNSM; MSB
Reference Cir NPCI/UPI/OC No. 205/2024-25, 8/27/2024; Cir NPCI/2023-24/RuPay/017, 9/13/2023; Cir NPCI/UPI/OC No. 169/2023-24, 8/31/2023; Nt RBI/2023-24/57, CO.DPSS.POLC.No.S526/02-14-003/2023-24, 8/24/2023; PR 2021-2022/1483, Gd RBI/2021-22/146, CO.DPSS.POLC.No.S1264/02-14-003/2021-2022, 1/3/2022; PR, RBI/2020-21/22, DPSS.CO.PD.No.115/02.14.003/2020-21, 8/6/2020
Functions Compliance; Financial; Operations; Technology; Treasury
Countries India
Category
State
Products Banking; Cards; Payments
Regions AP
Rule Type Final
Rule Date 8/6/2020
Effective Date 10/31/2024
Rule Id 83701
Linked to Rule :181804
Reg. Last Update 8/27/2024
Report Section International

Last substantive update on 09/15/2024